Mission Statement

I am a technical leader with over 17 years of experience specializing in GNU/Linux and Open Source technologies. I have a proven track record of aligning business goals with IT solutions and working with diverse stakeholders, while advocating for the end-user to ensure successful project outcomes.

Driven by a passion for lifelong learning, I continuously expand my knowledge of emerging technologies, science, and global cultures, which enhances my ability to lead teams and solve complex problems. With several technical certifications and a degree in Law, I bring both technical expertise and strong analytical skills to every challenge.

I have contributed to projects that leverage digital innovation to address global challenges like sustainable food growth and climate change. I believe technology empowers people, and I am dedicated to mentoring and developing high-performing teams. By fostering a culture of innovation and collaboration, I elevate those around me to drive lasting, positive change.

Skills

LEADERSHIP

  • Strategy development and implementation
  • Stakeholder engagement and relationship management
  • Corporate communications and change management
  • Business planning and analysis
  • Budgeting and business case development
  • Project and programme management (Agile, Scrum, Waterfall)
  • Contract management
  • Talent acquisition & recruitment

TECHNOLOGY

  • Solutions and systems architecture
  • Service delivery management
  • DevOps / CI / CD
  • Container orchestration (Kubernetes, OpenShift, Docker, Podman, Apptainer)
  • Infrastructure as Code (IaC with Ansible, Terraform)
  • Version control (Git, GitHub, GitLab, and friends)
  • Systems Engineering and Information Security
  • Linux administration and database management

ENGAGEMENT

  • Conference and events organization
  • Public speaking
  • Training and development
  • Mentoring
  • Workshop facilitation

Work Experience

Senior Technical Consultant

May 2023 ~ Present
OSS Group Ltd.

As a technical consultant and solutions architect in the Hybrid Cloud team, I work with a variety of customers across industry verticals including government, universities, commercial retailers, and financial institutions.

My role spans multiple domains, including architecture, enterprise infrastructure, solution design, project delivery, and operations. Continuous learning is integral to my work, and I have earned several certifications during my tenure.

  • Automated the continuous delivery of internal and external applications and microservices, enhancing deployment efficiency and reliability (Ansible, AWS, Git, GitLab, OpenShift, Terraform).
  • Conducted assessments of cloud and on-premise environments, recommending and implementing improvements to optimize performance and security (Azure Well-Architected Framework, enterprise architecture, and infrastructure).
  • Automated the migration of a large fleet of VMware Virtual Machines using PowerShell, ensuring minimal downtime and delivering on time and under budget.
  • Improved the security posture of many environments by implementing new standards and processes, removing out-of-date dependencies and enhancing compliance as part of each project.

Technical Lead

October 2022 ~ April 2023
SiteHost

As Technical Lead at SiteHost, I provided both people and technical leadership as a subject matter expert within the Operations team. My role involved overseeing the on-premise infrastructure of the organization, while working closely with the Product and Automation team to bridge the gap between development and operations.

I was responsible for fostering good systems engineering practices within my team, managing projects, engaging with customers and providing support, monitoring the environment and troubleshooting issues, and extensive use of modern tooling including Docker, Ansible, Grafana stack, and version control tools such as Git and GitLab.

  • Implemented HashiCorp Vault to generate SSH certificates following good security practices.
  • Created a Python-based dynamic inventory for use with Ansible.
  • Created and implemented a Web Application Firewall (WAF) with NGINX to impose rate limits on suspicious inbound traffic.
  • Contributed to the onboarding and upskilling of new team members.

HPC Services Manager

September 2019 ~ October 2022
The New Zealand Institute for Plant and Food Research Limited

As the leader of a dedicated team of Research Software Engineers and Linux Engineers, I was accountable for the governance, service delivery strategy, and systems solutions architecture of the in-house High Performance Computing cluster, with a focus on reducing “time to science” and optimising operations. My team and I were responsible for the daily operations of the physical and virtual infrastructure supporting the platform, as well as the research IT services we provided to the organisation. As a passionate advocate for user engagement, learning and development, I was instrumental in fostering the adoption of best practices in Data Management and Reproducible Research, and sustaining a thriving community of practice.

  • Established and led the HPC Services team.
  • Implemented “powerPlant Augment,” a multi-year programme of work that aimed to modernize the user and admin experience.
  • Participated in multiple Advisory Groups, Steering Committees, and Governance Groups, including being a member of the Ethics Advisory Panel to the Senior Leadership Team, the powerPlant Research Operations Group, and the Version Control Steering Group.
  • Contributed to several scientific publications, and participated in multiple conferences.
  • Organized yearly user conferences and regular training workshops.
  • Received the 2018 Chairman’s Award for the development of a novel spatial analysis framework to explore the impact of climate change on New Zealand crops.

Systems Engineer (Junior -> Lead)

October 2011 ~ September 2019
The New Zealand Institute for Plant and Food Research Limited

As a Systems Engineer, I was responsible for managing and maintaining the company’s Linux-based environment and Scale-out Storage services. Over the years, my role evolved from Junior Systems Engineer to Lead Systems Engineer, and I was eventually promoted to a management position.

One of my proudest accomplishments was creating the “powerPlant” High-Performance Computing cluster. The goal of this project was to provide the PFR research community with easy access to IT resources. By promoting its use and encouraging adoption, I drove an over 20x fold increase in the active user base.

  • Implemented numerous policies and standards to the organization, including “Linux Security and Privileged Access Control,” “Domain Names Management Framework,” and a “Server Configuration and Patching” regime.
  • Designed and implemented IT services in various domains, such as centralized Identity and Access Management (FreeIPA), infrastructure provisioning and monitoring (Kickstart/Spacewalk/Zabbix), Network Attached Storage (Dell EMC Isilon), configuration management and IaC (Ansible/Git), containerization (Docker, Singularity/Apptainer), and CI/CD (GitHub Actions).
  • Supported over 900 users with reliable and efficient services.
  • Mentored and coached members within and outside my team.

Unix System Administrator

July 2009 ~ August 2011
IBM

As a Unix System Administrator, I specialized in IBM’s AIX operating system, as well as various other Linux distributions and services. My primary responsibilities included working with PowerVM, HACMP, and LVM technologies, troubleshooting technical issues, and conducting root cause analysis. I also had the opportunity to further develop my skills by completing IBM’s internal training courses, Q1314 (AU14) and Q1316 (AU16), focused on AIX administration and problem determination. I also utilized my skills in scripting and automation using Korn shell and TCL/expect.

Infrastructure Analyst

September 2007 ~ July 2009
Hewlett-Packard Enterprise

I started my career at EDS (which was later acquired by Hewlett-Packard) as a UNIX Information Systems Security Analyst, where I focused on identity and access management. My role eventually expanded to encompass server security hardening, compliance, scripting, and automation. Additionally, I took on leadership responsibilities as the Second in Command of my team.

Volunteering / Other Work Experience

Board member, incl. Chair

September 2020 ~ October 2022
MARC Early Learning Centre

First as a volunteer Board member, then as Chairperson of the Board, I utilised my professional knowledge and diverse skills to support the success of the Centre’s operations, with a focus on empowering children’s development, staff well-being, and community engagement. I also contributed to a review of the Centre’s vision, mission, philosophy, and policies.

Through my role, I developed my skills in governance and gained a deeper understanding of employment relations from a legal and regulatory perspective. I was challenged to apply this knowledge in a complex situation that required coordination across multiple stakeholders, including legal and HR professionals, organizational leadership, staff, regulatory agencies, and key community members. My background in Law was critical in navigating the situation and achieving a resolution that was in the best interests of all parties involved.

Network and System Administrator

April 2007 ~ September 2007
Universidad Nacional de Córdoba, Facultad de Ciencias Exactas, Físicas y Naturales

Freelance Visual Basic 6.0 Instructor

February 2007 ~ May 2007
C.Unix

Workforce Management and Reporting Analyst

August 2006 ~ February 2007
Apex America

Customer Service Representative

August 2005 ~ August 2006
Apex America

Publications and Conferences